Terms of use
Promotional offers
4.1. WAcademy
4.1.1. Starflix finances, develops and supports socially responsible educational project WAcademy to help young talented designers to enter the web design market and get certificated.
4.1.2. Due to WAcademy, Starflix offers small business an opportunity to get a free website or online store which is created by the participants of WAcademy project in supervision of Starflix designers.
4.1.3. Starflix takes all legal obligations arising from WAcademy project, including the obligation to produce all services agreed in the name of WAcademy.
4.1.4. Starflix guarantees that the participants of WAcademy produces the websites and online stores according to these terms and conditions (see section 2.4) with the exception for article 2.4.1.8. in the scope that WAcademy project includes one round of fixes instead of two.
4.1.5. Small business owners, participating in the WAcademy project, in order to provide a working environment for WAcademy students, must purchase the Starflix web hosting for chosen project – website or online store.
4.1.6. Starflix agrees and confirms that customers from WAcademy are able to use the same customer rights as any other regular customer, including to purchase product add-ons for special pricing.
General provisions
1. Contract for website design service is concluded after the customer executes the payment using the payment gateway or by making manual bank transfer.
2. After the payment is received, the customer is able to fill the project information form. In the project information form customer specifies his expectations, desired design concept, colour gamut, list of desired pages and their titles, provides the text information to be used on the website, including business address, provides other information required in the form. The website is created according to the information provided in this form.
3. If the customer fails to provide all the necessary information, Wacademy solves the lack of information at its own chosen ways in order to complete the service, but always taking into account best design practice and customer’s needs.
4. Lack of information can be solved in these ways:
4.1. If the client does not provide logo, Wacademy uploads .png file with client’s. trademark/name of business written in the same font as is the website in the place of the logo;
4.2. If the client does not provide page names, Wacademy uses default set of website pages (Home, About us, Services, Contacts);
4.3. If the client does not provide text information, Wacademy uses “Lorem ipsum” text lines to fill the text fields;
4.4. If the client does not provide media, Wacademy picks photos or videos at its own discretion;
4.5. If the client does not provide colour gamut, Wacademy picks the colours at its own discretion;
4.6. If the client does not provide any design direction for the website, Wacademy picks the direction at its own discretion;
4.7. If the client does not provide login details to his domain management at the other provider, Wacademy creates the website in separate folder of any chosen domain;
4.8. If the client does not provide product categories for online store, Wacademy creates 5 random product categories;
4.9. If the client does not provide products list for online store, Wacademy adds 2 random products to every category;
4.10. If the client does not provide products photos for online store, Wacademy picks and adds random photos for these products;
5. Wacademy can apply different solutions to deal with the lack of information which was requested from the customer, but customer failed to provide this information. Client’s failure to provide the information cannot be considered as a rightful reason to request refund of web hosting.
6. When the website is finished, Wacademy informs the customer about the finish via e-mail and/or phone and sends him login details for website or online store management.
7. In order to ensure that the project meets customers’ expectations, customer has the right to provide one round of design fixes and changes. Customer can provide the list in 5 working days after notification about the finish. Wacademy executes fixes in 10 – 15 working days after receiving it from the customer and notifies about the finish via phone or e-mail. If the customer doesn’t provide reasonable fixes according to these terms in set deadlines that means that customer has accepted the project as fully completed.
8. In order to ensure the clear and optimized process, customer must fill the project information form in full and with full effort. Customer cannot request to change those things which he has stated in the project information form and the things which he has already accepted. The customer cannot request to add extra information to the website which he could have provided with project information form, but Wacademy can accept to add some extra information with extra payment.
9. Customer has the opportunity to purchase one more round of fixes. Separately bought round of fixes can include to change those things which customer has provided in the project information form or to add any extra information the customer wants.
Website design
Website design service is oriented to create complete, modern online presence of the customer based on WordPress content management system.
Website design service includes these features:
- Installing and setting up WordPress and design framework;
- Creating elegant, responsive website that is compatible with the latest global design trends;
- Creating up to 12 informational pages;
- Creating unique title page of the website;
- Creating unique inside pages;
- Creating unique contact page;
- Creating unique gallery page (not catalogue);
- Picking the right media files for slider or main section;
- Placement of information to these pages (up to 12 A4 pages of text (not tables) written in 12 size and/or up to 12 media files (pictures (.jpeg, .jpg, .png, .gif) and videos (youtube)));
- Uploading the logo (.jpeg, .jpg, .png, .gif);
- Uploading favicon;
- Picking font of the text;
- Responsiveness of the website;
- Google map integration;
- Social network pages integration (up to 5);
- Contact form integration (3 different types, up to 10 fields for text information, for example, name, company name, phone number, e-mail, subject, text, etc.).
- Website design does not include writing or editing texts of the website as well as editing media files.
- Website design is produced in 25 – 30 working days after filling the project information form.
Online store design
Online store design service is oriented to create fully functional, complete and modern online store for the customer based on WooCommerce.
Online store design includes these features:
- Installing and setting up WordPress, design framework and. WooCommerce;
- Creating fully functional, elegant and responsive online store which is compatible with the latest global design trends;
- Creating up to 10 informational pages;
- Creating unique title page of the website;
- Creating unique inside pages;
- Creating unique contact page;
- Creating unique gallery page (not catalogue);
- Placement of information to these pages (up to 10 A4 pages of text written in 12 size and/or up to 10 media files);
- Creating up to 5 product categories;
- Picking the right media for slider or first section;
- Adding up to 16 products (up to 5 pictures per product);
- Adding cart function;
- Adding check-out page;
- Adding payment gateway fully compatible (available free plug-in) with WooCommerce;
- Uploading the logo;
- Uploading the favicon;
- Picking font of the text;
- Responsiveness of the online store;
- Google map integration;
- Social network pages integration (up to 5);
- Contact form integration ((3 different typesup to 10 fields for text information, for example, name, company name, phone number, e-mail, subject, text, etc.);
- Website design does not include writing or editing texts of the website as well as editing media files.
- Website design is produced in 25 – 30 working days after filling the project information form.
Client must provide all the login details and information necessary for payment gateway integration. If client does not provide this information with project information form or within 15 working days, Wacademy completes online store design service without payment gateway integration.
Extra services
If clients needs to add more information, for example – add more pages, media files, upload texts, purchase more fixes. In such case project manager (together with designer or developer) needs to calculate time and provide a price based on an hourly rate.
1 design hour = 30 eur.
1 programing hour = 50 eur.
If client needs extra plugins or services, for example – live chat integration, additional language integration, etc. These prices you can find in a prices table, If not, this service also needs time and price calculation.
1.10 Billing and Payment Information
1.10.1 Prepayment
It is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree to pay for the Services in advance of the time period during which such Services are provided. Subject to applicable laws, rules, and regulations, payments received will be first applied to the oldest outstanding invoice in your billing account.
1.10.2 Autorenewal
Unless otherwise provided, you agree that until and unless you notify Getspace of your desire to cancel the Services, you will be billed on an automatically recurring basis to prevent any disruption to your Services, using your credit card or other billing information on file with us.
1.10.3 Taxes
Listed fees for the Services do not include any applicable sales, use, revenue, excise or other taxes imposed by any taxing authority. Any applicable taxes will be added to Getspace’s invoice as a separate charge to be paid by you. All fees are non-refundable when paid unless otherwise stated.
1.10.4 Late Payment
All invoices must be paid with in ten (5) days of the invoice due date. Any invoice that is outstanding for more than ten (10) days may result in the suspension or termination of Services. Access to the account will not be restored until payment has been received. If you fail to pay the fees as specified herein, Getspace may suspend or terminate your account and pursue the collection costs incurred by Getspace, including without limitation, any arbitration and legal fees, and reasonable attorneys’ fees. Getspace will not activate new orders or activate new packages for customers who have an outstanding balance on their account.
If a payment is not received for the renewal of your service, your account will be suspended after 5 days, and your account will be deleted 45 days after your due date. Recovering a deleted account can cost you $ 19, but it can sometimes be unavailable (no longer a backup). As a result, we are not responsible and the customer must pay for the services on time.
1.11 Money-Back Guarantee
1.11.1 Running costs
1.12 Cancellations and Refunds
1.12.1Money-Back Guarantee
1.12.2 Refund Eligibility
Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. Violations of this Agreement will waive your rights under the refund policy.
1.12.3 Cancellation Process
You may terminate or cancel the Services by giving Starflix written notice via email. In such event: (i) you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation and (ii) Getspace may, in our sole discretion, refund all pre-paid fees for basic hosting services for the full months remaining after the effectiveness of such cancellation (i.e. no partial month fees shall be refunded) less any setup fees, applicable taxes and any discount applied for prepayment, provided that you are not in breach of this Agreement. Once we receive your cancellation request and have confirmed all necessary information with you via email, we will inform you in writing (typically email) that your account has been canceled. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation form, please contact us immediately via phone at: +353 87 239 2318.We require all cancellations to be done through the email in order to (a) confirm your identity, (b) confirm in writing that you are prepared for all of your files and emails to be removed, and (c) document the request. This process aims to reduce the likelihood of mistakes, fraudulent/malicious requests, and to ensure that you are aware that your files, emails, and account may be removed immediately and permanently after a cancellation request is processed.
